This company is offering help for Stellantis dealers, specifically with handling increased call volume at the start of the new year. They’ve added a digital voice assistant called Brooke.ai to the Stellantis MarketCenter. This tool can handle and book inbound service calls, ensuring that no calls are lost and providing additional revenue for dealerships. The assistant also provides customers with basic dealership information and can transfer more complex calls to the correct person. One general manager reported a significant reduction in call volume and a smoother appointment booking process since implementing this technology. There are different package options available for dealers, including overflow and after-hours help, as well as a full coverage option for those lacking an in-house BDC. This digital assistant is designed to improve efficiency and profitability in service departments, making the job easier for service advisors and BDC agents.