Folks, let me tell you, the world of business communications has changed big time in recent years. With hybrid and remote work becoming the new normal, companies are scrambling to find the best platforms for unified comms. And let me tell you, Microsoft Teams is a popular choice among businesses worldwide. They’ve got over 280 million monthly active users, people. That’s huge!
But here’s the thing, even Microsoft Teams has its limitations. To really get the most out of Teams, companies need to bridge the gaps in their technology strategy. Luckily, the Teams platform is agile and open, so any business can customize and enhance their solution.
Now, let’s talk about three of the best ways you can bridge those gaps in your Microsoft Teams initiative.
1: Unlock the Power of Microsoft Teams Telephony
Listen up, everybody. Microsoft offers its own telephony solutions through Microsoft Business Phone plans, but sometimes businesses need more advanced communication systems. Well, guess what? Microsoft lets you integrate your own UCaaS and telephony solutions with Teams using Direct Routing and Operator Connect.
With a dedicated telephony solution for Teams, companies can access all the productivity benefits of the platform with increased scalability, flexibility, and reliability. Partners like CallTower can help you seamlessly integrate your communication solutions, ensuring they work with your existing hardware.
“A Microsoft Partner with years of experience enabling Teams with voice capabilities is an invaluable resource for organizations looking to enhance their communication strategy,” said CallTower CRO William Rubio.
2: Discover the Benefits of Business SMS/MMS
Now, here’s something interesting, folks. Did you know that an estimated 5 billion people send and receive SMS and MMS messages every day? That’s a lot of texting going on! Well, guess what? Microsoft Teams doesn’t have a native solution for SMS/MMS communication. But don’t worry, Microsoft partners have got you covered.
With intuitive integrations designed specifically for Teams, companies can leverage secure and efficient 2-way messaging capabilities. You can connect instantly with Teams channel members, as well as contacts in Active Directory, SharePoint, and Outlook. Plus, you can send texts directly to Teams channels, saving time and streamlining communication.
The best SMS and MMS apps for Teams offer comprehensive number support, contact management, group inboxes, innovative automation, text translation, and security and compliance features.
3: Discover the Potential of Microsoft Teams AI
Alright, folks, buckle up because we’re talking about artificial intelligence here. Microsoft is one of the most innovative companies in the communication technology space, and they’ve got some impressive AI solutions, let me tell you.
AI can help businesses reduce manual work, increase ROI, and streamline workflows. Microsoft’s AI solutions, like Azure AI and Copilot, are designed to deliver exceptional service, automate tasks, and boost productivity.
But here’s the thing, folks. Implementing AI requires careful assessment and strategy. That’s where partners in the Microsoft ecosystem, like CallTower, come in. They can help businesses unlock the full potential of Microsoft AI tools with guidance and value-added services.
Bridging the Gaps in Microsoft Teams
To sum it up, leveraging SMS/MMS apps, telephony solutions, and AI innovations can take your Microsoft Teams deployment to the next level. But remember, it’s important to work with the right partners to ensure success. CallTower, as a certified Microsoft Teams partner, can guide you every step of the way and provide customized solutions for your communication and collaboration needs.
For more information, visit CallTower.