This cloud storage company had to do some damage control after wrong info started spreading. Amazon’s big tech boss, Werner Vogels, and others incorrectly assumed that Dropbox was using AI tools to feed user files to OpenAI for training. This sparked some notable backlash from artists and influencers. But Dropbox CEO Drew Houston set the record straight, saying that third-party AI features are only used with user consent and can easily be disabled. And Vogels admitted that he jumped to conclusions, owning up to his mistake. But the bigger issue is that people don’t trust big tech companies. What they say and what they actually do often don’t match up. It’s crucial for companies to be transparent and earn back that trust. In this case, Dropbox has to make sure their policies are crystal clear for the future. The confusion over how tech companies use our data needs to end.