So check this out, man. We got ServiceNow, this company that’s listed on the NYSE, right? And they’re all about digital workflow solutions. Well, they just announced something pretty damn cool. They’re expanding their Now Platform, okay? And get this, they’re doing it with this thing called the Now Assist family of solutions. And what powers these solutions? Generative AI, bro!
Now Assist is gonna be available in the Now Platform Vancouver release, and it’s gonna be integrated into IT Service Management, Customer Service Management, HR Service Delivery, and Creator. Like, they’re bringing this generative AI stuff to all the workflows on the Now Platform. It’s gonna be crazy, man!
And get this, they’ve even got a quote from a top official of the company. He says, “This will help accelerate productivity, improve experiences, and increase agility for customers, man.” Oh, but that’s not all. They’ve also got a domain-specific ServiceNow large language model to power new features within Now Assist. And get this, it’s built for the enterprise and optimized for productivity and data privacy. That’s what I’m talking about, dude!
So I got a chance to talk to Sumeet Mathur, VP and MD of ServiceNow India Technology and Business Centre. And he explained how this generative AI stuff is all about making the workflows that their customers are already using more efficient, man. Like, if you’ve got all these agents trying to solve problems, right? Well, their generative AI solution is gonna make those agents way more efficient and productive. It’s gonna be a game-changer, bro!
And check it out, CJ Desai, President and Chief Operating Officer of ServiceNow, is saying that with this Vancouver release, they’re combining the power of the Now Platform with new generative AI features. They wanna bring AI-driven intelligence to every corner of the business, man. That’s gonna be a catalyst for productivity and better enterprise experiences. I’m telling you, this is big, dude!
Now, here’s something interesting. Did you know that ServiceNow has a huge presence in India? Yeah, man, over 15% of their global workforce of over 21,000 is working over there. And they even have two data centers in India, one in Mumbai and one in Bengaluru. That’s pretty impressive, bro.